Teleflex · Corporate Accounts Intelligence

Where should CAI focus next?

The Savannah workshop identified needs that CAI could help address. This survey asks which would make the greatest difference to the work you do or support.

Your input will help the team focus its next efforts on the needs that matter most.

What happens next

We’ll combine the responses, review the priorities with the team, and assess practical readiness before choosing needs to explore through initial pilots.

Renewal and commercial decisions

Compared with today, how much would better support in each area improve the results of work you do or directly support?

Choose one answer for each need you can assess, or skip it.

Compare feasible renewal prices and commitments, considering effects on volume and share, the customer's benchmarks and alternatives.
Assess whether a customer's benchmark-based price request is justified.
Prepare renewal recommendations for internal business-unit and pricing review without rebuilding the analysis each time.
Assess whether a concession or contract change achieved its expected commercial result using a fair comparison.
Assess whether a proposed distribution arrangement is financially worthwhile for Teleflex, including its net financial effects on both Teleflex and the provider.

Account growth and competition

Compared with today, how much would better support in each area improve the results of work you do or directly support?

Choose one answer for each need you can assess, or skip it.

Estimate additional business we could win by product category within a health system or GPO network, given its contracts.
Compare our contract position with competitors' committed agreements to identify where we can compete and where access is restricted.
Identify which facilities and physicians use competitor products, and at what price.
Identify Teleflex's rank among a customer's top 20 vendors and product overlap with vendors ranked ahead of us.
Understand competitors' business across health systems to decide where to focus competitive efforts.
Compare product margin with realistic future growth to choose which products to emphasize in account growth.
Compare the customer's realistic sourcing alternatives on total cost, switching requirements and benefits supported by evidence.

Agreements and purchasing

Compared with today, how much would better support in each area improve the results of work you do or directly support?

Choose one answer for each need you can assess, or skip it.

Identify committed or rebate agreements at risk of missing spend or share requirements early enough to prevent a shortfall or act within the agreement's cure period.
Identify member-facility purchases made off contract or at a different pricing tier than the agreement provides, and determine whether action is appropriate.
Find mismatches among customer, distributor and Teleflex price or contract records before they disrupt orders or account conversations.

Account support and external changes

Compared with today, how much would better support in each area improve the results of work you do or directly support?

Choose one answer for each need you can assess, or skip it.

Find and understand current account information during customer or field-sales conversations.
Prepare customer business reviews that are ready to share and make next actions clear without rebuilding the account information each time.
Keep prior account decisions, expected results and reasons available when responsibility changes.
Identify customer and internal follow-ups that need attention so agreed account work does not stall.
Identify who influences a specific account decision so we can plan whom to engage.
Identify external changes, such as competitor changes, recalls, supply constraints, market or policy shifts, price shifts, and changes in customer structure or leadership, early enough to adjust account strategy.
Complete RFIs and RFPs faster by resolving requirements that lack current, reviewed answers, especially for new or acquired products and unusual questions.

Choose your priorities

Which needs would you most want addressed?

Choose up to three across all categories. Within each category, your highest-rated needs appear first. You may choose fewer. If none should be a priority, select None of these.

The list includes areas you were able to assess, even if you selected No improvement.

Identify your first priority

Which of your selected areas is your first priority?

Add context

Optional. Name the need and the tool or process.

Optional. Consider the whole list, not only your selected priorities.

Please do not include customer names, patient information, prices or confidential contract details.

Send your responses

Select Submit to open your completed email, then press Send.

To eric@darkhorse.works, arun.easwaramoorthy@teleflex.com, jim.foss@teleflex.com

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